Evaluasi Standar Pelayanan Kefarmasian Di Apotek Lombok Tengah Berdasarkan Kemenkes No.1027/MENKES/SK/IX/2004 NTB
DOI:
https://doi.org/10.37824/jkqh.v6i2.2018.39Keywords:
Pharmaceutical Service Standards, Pharmacy, PharmacistsAbstract
Pharmacists in carrying out their duties at the Pharmacy need to comply with Kepmenkes No.1027 / Menkes / SK / IX / 2004, concerning Pharmaceutical Service Standards at the Pharmacy. These standards are structured as guidelines for the practice of pharmacists in carrying out their work, so that the public is protected from unprofessional services and minimizes the occurrence of medication errors. This study aims to determine the standard application of pharmaceutical services at the Pharmacy. This study was designed in a non-experimental manner, in which the results were displayed descriptively. Sampling process was using the Slovin formula, therefore from 67 pharmacies that existed in this particular area were obtained sample of 38 pharmacies in Central Lombok. Data collection was based on the results of interviews with pharmacists and direct observation to determine compliance with the standard technical implementation of pharmaceutical services at the pharmacy (SK No.1027 / Menkes / SK / IX / 2004). Scoring was done by summing the value of each indicator in each Pharmacy which includes human resources, services and evaluation of service quality. The results of the assessment indicate that there is 1 Pharmacy (2.33%) in the good category, 13 Pharmacies (30.23%) in the sufficient category and 29 Pharmacies (67.44%) in the less category.
References
[2] Anief, M., 1995, Manajemen Farmasi, Universitas Gajah Mada Press, Yogyakarta
[3] Anonim, 1962, Peraturan Pemerintah Nomor 20 Tahun 1962 Tentang Lafal Sumpah/Janji Apoteker,Depkes RI, Jakarta
[4] Anonim, 1965, Peraturan Pemerintah Nomor 26 Tahun 1965 Tentang Apotek, Depkes RI, Jakarta
[5] Anonim, 1980, Peraturan Pemerintah Republik Indonesia Nomor 25 Tahun 1980 Tentang Perubahan Atas Peraturan Pemerintah Nomor 26 Tahun 1965 Tentang Apotek, Depkes RI, Jakarta
[6] Anonim, 1981a, Keputusan Menteri Kesehatan Republik Indonesia Nomor 278/MENKES/SK/V/1981 Tentang Persyaratan Apotik, Depkes RI, Jakarta
[7] Anonim, 1981b, Keputusan Menteri Kesehat an Republik Indonesia Nomor 280/MENKES/SK/V/1981 Tentang Ketentuan dan Tata Cara Pengelolaan Apotik, Depkes RI, Jakarta
[8] Anonim, 1981c, Peraturan Menteri Kesehatan Republik Indonesia Nomor 26/MENKES/ PER/I/1981, Depkes RI, Jakarta
[9] Anonim, 1991, Kamus Besar Bahasa Indonesia, cetakan kedua, Balai Pustaka, Jakarta
[10] Anonim, 1993b, Peraturan Menteri Kesehatan Nomor 922/MENKES/PER/X/1993 Tentang Ketentuan dan Tatacara Pemberian Izin Apotek, Depkes RI, Jakarta
